PMAssist Industry Insights

PMAssist Industry Insights

All-Inclusive Property Management: The Ultimate Differentiator (If You’ve Got the Stomach for It)

How to eliminate repair anxiety for accidental landlords, increase margins, and structure the math so you don’t blow up your business.

Todd Ortscheid's avatar
Todd Ortscheid
Feb 12, 2026
∙ Paid

In today’s paid edition of the newsletter, we’re going to cover a big topic: including the cost of maintenance and repairs in your management fee. The thought of this probably just made your sphincter pucker for some of you, but this can be a MAJOR differentiator for your business, as well as a significant profit center if handled right. Of course, you shouldn’t be doing something like this if you haven’t covered the basics yet. If your revenue per unit is still $200/door and you don’t have solid processes built out for your core business functions, then this is not something you should be trying. Focus on the fundamentals first. But for those operators who have built solid businesses and are looking for a new way to set themselves apart and generate new revenue, this might be what you’re looking for.

We’ll cover all of the details for our paid subscribers and Crane members (in my best Ryan Seacrest voice) “after the Partners break.”

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